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#1
11-10-2005, 02:36 AM
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Re: Party Poker says I have gambling problem and cant have account
Wow... maybe this is some non-rakeback affiliates idea of something stupid to do... see if you can get them to send you the actual detailed header on the email (maybe you could track down who sent it).
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#2
11-10-2005, 03:14 AM
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Re: Party Poker says I have gambling problem and cant have account
For now I sit tight and hope they fix it in the 24 hours "while we investigate".
It is disturbing that any forged header can have someone's account closed forever. I lean more towards this is an error and not malicious. Regardless it should not matter. I dont have an account at Party, I am trying to open one and get this much hassle. Not the best way to keep players coming back.
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#3
11-11-2005, 09:23 AM
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Re: Party Poker says I have gambling problem and cant have account
[ QUOTE ]
Well, I will let you know if I get it solved. It is obviously ridiculous. I wonder if when I was haggling over the stupidity of not being able to change my address if the CS decided "I'll make sure he never plays here again" and typed that in knowing it makes it hard to get accounts reopened with that flag. [/ QUOTE ] I can see your email to them now Dear Party Poker Support My account name is PokerAddict, please close my account as I have a problem, I can no longer stand your complete ineptitude when faced with the simplest tasks. XXXX and what they read Dear Party Poker Support I am a Poker Addict, please close my account as I have a problem. XXXX Mack
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#4
11-14-2005, 06:56 PM
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Re: Party Poker says I have gambling problem and cant have account
[ QUOTE ]
I can see your email to them now Dear Party Poker Support My account name is PokerAddict, please close my account as I have a problem, I can no longer stand your complete ineptitude when faced with the simplest tasks. XXXX and what they read Dear Party Poker Support I am a Poker Addict, please close my account as I have a problem. XXXX Mack [/ QUOTE ] This is very much on-point. I estimate the average reading comprehension level of the people who answer player e-mails at Party to be about 3rd grade.
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#5
11-14-2005, 07:10 PM
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Re: Party Poker says I have gambling problem and cant have account
[ QUOTE ]
which is exactly why they are in Gibraltar.. [/ QUOTE ] If I cant find it on a Risk map, then its not real.
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#6
11-14-2005, 07:21 PM
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Re: Party Poker says I have gambling problem and cant have account
They told me Friday they would call me today to straighten this out. They still have not.
"There is only one person in the company that can reopen an account when it is closed due to problem gambling." In other words "I have not been trained to click the box that reopens your account for you." Any other poker room would have fixed this is minutes, "We're sorry sir let me fix that for you right away" 5-6 days later Party has not shown they can even dial a phone or open an account. Pretty pathetic. I do not even want an apology, just for them to undue their error.
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