problem with pokerroom bonus points??

[MicroBob]

i'm not positive...perhaps they grant these things on a delayed basis sometimes....

but previously, my points were getting cleared off of my total immediately after playing the raked hand.

but i got no points credited for my past hour of play or so...it was stuck on the same number while i kept clicking away on the 2/4 tables. i specifically watched for hands with a rake of $0.50 or higher and still didn't receive credit.

my account balance was properly fluctuating with buying-in and leaving various tables (in only shows your 'available balance) so i know the screen was refreshing correctly.

i then logged off...logged back on....played a few more raked hands...and still no bonus-points.


anyone with more pokerroom experience then me with ideas on this.
should i contact support to try to get the points for the hands i played?

these bonuses take long enough to clear as it is.

i really wanted to clear this by the 24th in case i need to deposit again for the reload....even though i'm told by others that my previous deposit for the reload bonus will show up after i clear this one....i wanted to be safe and be certain that i would get it.