PokerNOW bugs?

[Superfluous Man]

Every so often, when I am dealt a hand, the buttons just do not appear. I cannot do anything, and it eventually just auto-folds me after I time out. Anyone else encounter this? If so, is there a fix for it?

Also, sometimes it seems like PokerNOW's software gives me absurdly little time to make a decision. For instance, I was playing some 6-max and i raise in the SB with AJo. Flop comes JJ9. I bet, BB raises, I 3-bet, BB calls. Then, I sneeze as the turn (a blank) is being dealt. As I'm wiping my nose, i hear the "beep-beep-beep-beep" and see that there's 2 seconds left for me to act. I reach for the mouse, but it's no use, PokerNOW open-folds my trips. Hopefully the guy had 99 or J9, but I'm thinking I just got screwed out of a nice 10+ BB pot, potentially. Anyone have a fix for this? Or are these short decision times by design?


Edit: I would email support, but I figure the Zoo is faster than any Party skin's support.