closed old party account, opened new one, cant use neteller

[fluorescenthippo]

I called up party and closed my account yesterday. today i tried to deposit into my new account using neteller and it said

"NETeller Account Already in Use



Please note, we do not allow multiple accounts per person. Our records indicate that you already have another account with PartyPoker that uses this NETeller account. If you have forgotten your other account name, please contact us."

I thought you were allowed to use neteller for more than one account. this is how it was with the skins. what do i do now?