Are the people at Pay-Pro Mentally Challenged?

[PartySNGer]

Just had my account frozen because they didn't recognize my Firepay account or some stupid thing. Well they requested my driver's license and I have sent the damn thing as .gif, .jpg, .tif, MS Word, and MS PPT file. 24 hours later they are saying they still haven't received the file. Has anyone else been through this crap and if so what did you do so that Anurag and his Dikshit crew finally reopen your damn account? This has certainly not been an ENJOY!able experience.