Party Affiliate account labeled as Suspicious, Money not Paid

Hey Guys, a friend of mine is a Party Poker affiliate and is having problems with his affiliate account. Below is his account of what's happening and he would appreciate any advice you can give him:

Hi guys I would appreciate anyone's advice on how to rectify this problem. I had signed up 2 RMPs for november and one I know played quite a bit. The other only played for a couple days and doubled her money. She cashed out and now my account is labeled as suspicious. I called customer support and they said my players had not played enough for me to get payed for the month. I'm getting screwed out of $130 not to mention the cash incentives I had already given these people. Any ideas?