BonusWhores.com blacklists Joyland Casino

[jek187]

Normally we stay out of the casino side of the business, but we're making an exception for this case. Here is what we will have on our blacklist page later today:

Joyland Casino

Normally we stick just to poker, but the situation at Joyland Casino has prompted them to be listed here. In a nutshell, many players took advantage of Joyland's comp points offer. After the offer was discontinued, and players tried to cashout, there was a large string of problems. Some players were locked out of their accounts, others had their transaction histories (showing cashouts legitimately earned) altered to remove any sign of the winnings. Some players received their $500 deposits back (but only the winners, the losers were not refunded anything.) Joyland also became mostly non-communicative during this time, although they did try to blame their promotion on a "glitch" thus attempting to make their software provider Playtech look bad. After about 6 weeks of being lied to, having transaction histories altered, and generally being treated like sub humans, Joyland offered to pay players just their winnings (at least those players who won) but they still would not make good on their comp points offer. The total estimated owed to players ranges from $100,000 to half a million.

Under no circumstances should anyone play at Joyland casino

For the full (very long) story, this thread at Casinomeister shows how everything played out.

Thanks for keeping us up to date.

I'm sure Joyland is crying its eyes out now that it's been blacklisted by bonuswhores. [img]/images/graemlins/smile.gif[/img]

[Homer]

"I have resolved this dispute with Joyland casino to my satisfaction" [img]/images/graemlins/smile.gif[/img]

[DanS]

It should be noted that every other casinos in the Crown Solutions group (New York, Monaco Gold, USA, Club Dice, etc.) is under the same management as Joyland and is likely to screw their players in the same way. The whole experience of playing at Joyland left a really bad taste in my mouth; I may just stick to poker now.

[krimson]

[ QUOTE ]
Thanks for keeping us up to date.

I'm sure Joyland is crying its eyes out now that it's been blacklisted by bonuswhores. [img]/images/graemlins/smile.gif[/img]

[/ QUOTE ]

I think the purpose of the blacklist is to protect us, not to screw the casino over.

Very true, and thank you to BonusWhores and others that warn against this kind of stuff. As online gambling becomes more prevalent (and lucrative to shady operations), it's nice to have someone looking out for the players!

[DavidC]

You guys should really be posting their personal addresses and such when you make these blacklists. [img]/images/graemlins/tongue.gif[/img]

Thanks for the update.

[Keith Fellmy]

soooo I should throw the CD (that they sent me) in the trash? It's gone. Trashed a few days ago after reading casinomeister.

[Pokeraddict]

My news wire service mentions that Playtech is going public. For all of you still owed money this would be the time to go make a stink as ultimately Playtech has ducked their head in the sand. This should warn all about what will happen down the road if you have a dispute with a Playtech casino or poker room.