#1
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Problem with GamingClub bonus
The GamingClub offered me a reload bonus of 50$ for 350 raked hands via email which I cleared. After a couple of days passed and nothing was credited to my account I contacted their support concerning this matter.
At first I did not get an answer at all. I sent it again and they wrote: We have checked your poker account and can see that your account is older that 30 days, which means that you do not qualify for our sign on bonus offer. I answered that it was the reload bonus I referred to and they answered: We do apologize for the confusion. Please note that you have qualified for the reload promotion as you have made a purchase of $100. I answered that I already cleared 350 hands and am still waiting for my money. I did not get a reply to this. Did anybody experience similar issues with this site? |
#2
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Re: Problem with GamingClub bonus
What limits were you playing?
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#3
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Re: Problem with GamingClub bonus
Call them on the phone, you will get an immediate response!
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#4
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Re: Problem with GamingClub bonus
Matt111, if you still haven't received your bonus, please won't you PM us with your alias so that we can sort it out for you.
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#5
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Re: Problem with GamingClub bonus
[ QUOTE ]
Matt111, if you still haven't received your bonus, please won't you PM us with your alias so that we can sort it out for you. [/ QUOTE ] Sorry to hijack the thread, but i couldn't find any info on the $300 initial deposit bonus TGC used to offer...is it still available?? |
#6
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Re: Problem with GamingClub bonus
The $300 bonus is no longer available, it's been replaced by a Deposit $50, Get $50 offer.
Matt111, did everything get sorted out with your bonus? |
#7
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Re: Problem with GamingClub bonus
I tried to send you a PM several times but it seems not to work. Are you able to cantact me via PM?
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#8
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Re: Problem with GamingClub bonus
Check your PM box, we sent you two responses. Hope you're getting them.
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#9
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Re: Problem with GamingClub bonus
Heya GamingClub,
I got this email from you an hour ago, and I guess a lot of others got it too, so I'll ask you here instead of in private. What's the deal with sending signup offers ("Deposit $50 and get $50 free bonus cash with our sign-up special.") to existing players ("We see that you have a Real Account at The Gaming Club Online Poker Room but you haven't played for some time."), that can easily be mistaken as being a reload bonus, since you address me as an existing player? Adde [ QUOTE ] It's good to be missed...But not to miss out. Hi there Andreas We see that you have a Real Account at The Gaming Club Online Poker Room but you haven't played for some time. Since you've been gone... There's been plenty of new poker action and promotions happening at The Gaming Club Online Poker Room: * Deposit $50 and get $50 free bonus cash with our sign-up special. * Private tables - reserve a table exclusively for you and your friends. * Satellite tournaments - play for a seat in our $100,000 guaranteed tournament. * Ladies league - play like a lady or catfight it out at Thursday Ladies Poker Night. * On the Felt - tune into all the poker action with our online radio station. * WPT Promotion - win a $17,000 ticket to play at the WPT in Vegas! * Plus loads of other promotions offering fantastic prizes Get back in the action Don't miss out on anything else! Start playing today and rake in the winnings with the best online poker action at The Gaming Club Online Poker Room. If you no longer have our software on your computer click here to download the software www.gamingclubpokerroom.com/downloadmailer ..and if you've forgotten your account number and password don't hesitate to contact our 24/7 support team. See you at the tables, Nick Customer relations [/ QUOTE ] |
#10
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Re: Problem with GamingClub bonus
Just to let everybody know that I now received my money.
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