The last straw w/ my InterPoker bonus (or lack thereof)

[PokerGoblin]

Just bitching some more about this.

I recently sent this email to Ryan Hartley, the 'manager' of IP. We'll see if it gets me anywhere.

[ QUOTE ]

Ryan,

I am writing to express my extreme disgust with the second-rate service and support I have received from Interpoker.

I have written seven times regarding a simple problem I have had; I played the required number of hands to receive my initial deposit bonus but I have received nothing. This has been an issue for five weeks. The problem is simple, and you personally acknowledged the mistake, however nothing has been done to rectify it.

This is the last time I am going to write regarding this issue. Interpoker has proven through it's slow responding and utterly useless support staff that the satisfaction of it's customers is not a priority for it's business.

I maintain accounts on several online poker sites, and this is by far the worst experience I have encountered to date. Sites such as PartyPoker, Pokerstars, Pacific Poker and PokerRoom, to name a few, have always been extremely supportive and their gaming experience has always been positive.

I have been updating my experience regarding my problems with Interpoker on a high traffic, well respected poker forum on the internet, and many of the forum users have shared similar experiences with Interpoker. It is unfortunate that a business in such a competitive environment cannot make customer satisfaction their ultimate objective.

Cordially,

****

PkrGoblin


[/ QUOTE ]

I'll update with any progress.

PG