Neteller/Eurobet problem... money missing

Barry_G · #1 03-23-2005, 10:10 PM

I cashed out $800 from Eurobet last night. Today when i get home i check my neteller account and they declined the deposit.

Now the money is not in neteller or eurobet. When i called neteller they tell me it was declined and i need to call the merchant to find out why. I then get the transaction #.

Eurobet sent the money to neteller, why would eurobet know why neteller declined the deposit? I'm getting nowhere with support. Any suggestions? I'm sure this has happened to someone before.

craig r · #2 03-23-2005, 10:22 PM

I don't know what to tell you regarding this particular transaction, but Eurobet has decent/good phone support. The only problem is that it is overseas. I would try calling them.

craig

Brainwalter · #3 03-23-2005, 10:30 PM

[ QUOTE ]
Eurobet sent the money to neteller, why would eurobet know why neteller declined the deposit?

[/ QUOTE ]

They didn't send it, they tried to. Is the money in your sports account? Sorry if that's a dumb answer you already thought of.

alpine0000 · #4 03-23-2005, 10:33 PM

uh oh,
this is worrying me. the EXACT same thing happened to me. i cashed out last night, and today neteller declined it (from coral eurobet). Now, the money isnt in neteller OR eurobet. it seems to have vanished! i called neteller, they gave me the transaction number to give to eurobet to prove that it got declined. i just emailed eurobet again for the second time today... no reply yet :::fingers crossed::: hopefully ill hear back from them tomorrow. i still have $850 in eurobet. maybe i should lose it to a friend at a $1000NL table in one hand, and have them transfer it to me at party or empire. im scared to cash out again.

although, i have cashed out 3 or 4 times already this month, the same way, and had no problems. [img]/images/graemlins/confused.gif[/img] [img]/images/graemlins/confused.gif[/img] [img]/images/graemlins/confused.gif[/img]