Incident at MGM this morning

[The_Tracker]

I just got home from a session at the 1/2 NL game at the MGM. It was a decent session and slightly profitable but around 5:30am we all got a dose of high drama.

One of the other 1/2 games had broke, and two players came to sit down. Both were young, one was asian, the other mexican. They were talking between themselves for awhile and were very cocky and obnoxious. No big deal really.

Then out of the blue a female dealer walks up with the floor boss and points at the mexican and says that is him. They proceed to ask him "where his friend is with the blonde hair". His responses were strange, he claimed to have no friend, and was commenting on fukcing blonde hair this and that.

They state FLAT OUT right in front of the whole table that "his friend" apparently took a stack of chips from another players spot when he was gone. The dealer snaps, I know it was your buddy. You were joking with him etc. etc. This kid gets very pissed off, lots of swearing and I didn't do $hit and this and that.

They tell him that they are having security and survilance (sp?) check it out. The dealer also makes the claim that the guy was joking with this blonde guy about the chips. This was all very distracting and disruptive to the game. I think we got about 3 hands out in 15 minutes. Meanwhile, this dude is standing there looking red faced and pissed, as he was obviously the one who was stolen from.

So finally, the dealer on our game says, look we are trying to play here. And they step back for a few minutes. The guy then later makes a call to "a friend" and tells him what is going on. He flat out asked him, did you take some chips? Then he follows with, ok, thats all I needed to know.

Anyway, to sum it up, the guy continues to play, and continues to make phone calls, at the table, while playing, and all of this is very distracting.

So I am thinking that this guys buddy did take the chips. His answers were just all very goofy. And very confrontational. He seemed very nervous. Some one at the table pointed out that if his friend did take some chips it would be on about 100 cameras. He calls his friend back. Now he says he is coming back to the room. He does and he is also mexican, much darker complexted than the guy at the table, and his hair is JET BLACK! So I really don't know wtf to think about this deal.

They were both gone within 30 minutes but I think they just left. All in all, I think this whole deal was handled very poorly by MGM. If they thought this guy was involved in a chip stealing incident, they should have whispered in his ear that they needed to talk to him and backroom his ass.

I don't know what the hell was going on with the dealer and the boss standing there at the table pointing at him saying, it was his friend.

It could be he was just being friendly with someone at the table. Poorly handled situation IMO.

[LesWormMurphy]

Long gone are the days when Sam Rothstein would break your buddy's hand with a hammer if he suspected you of cheating.

[trying2learn]

[ QUOTE ]
Long gone are the days when Sam Rothstein would break your buddy's hand with a hammer if he suspected you of cheating.

[/ QUOTE ]

especially since this has nothing to do with the MGM's money. you can bet your ass if he was accused of taking chips out of the dealers rack - he would have been hauled off by security until the tapes could be reviewed.


not far off, however, are the days when f'n thieves like this get caught up with in the parking lot by other players.

[Peter666]

It is true that this was stupidly handled. People don't know the meaning of good customer service anymore. You would especially think this would all be avoided because everything is on video these days. But noooooo, it has merely allowed managment to become more lazy and dumb. Bring back Rothstein and decent room service!! Or as Spilatro would say "Fuc**en degenerate co**sucking redneck mother**ckers who get their jobs because sugardaddy is on the fu**en gaming commission board of co**sucking directors."

[RacersEdge]

Obviously, it was an elaborate scheme and the "blonde" guy was back at the hotel uncoloring his hair when the first guy called him.

[PhatCasino]

that is some crap - since players chips are under the same cameras as the dealers rack - isn't the casino responsible for theft - and shouldn't they rightfully replace stolen chips? They do have more than enough... And, isn't that partly a reason we tip dealers - to watch our chips as well ... I mean c'mon

[GrannyMae]

this happened a few times at a small casino i used to frequent. the 'eye' did not catch anything because the scumbags were good at leaning over the stacks and blocking the cam. nobody leans over the dealer tray, and that's all the casino can really watch properly.

the PR was horrible for the casino, and the room manager almost lost his job. it got to the point where we had to either take our chips with us if we took a walk, or ask for an over-box. on a busy weekend night, there were not enough over-boxes, so people would count down their stacks and announce their totals every time they took a leak. we DID catch a couple of ratholers during this period. they would go fo their second or third leak, and their stacks would be less each time. problem was that they were old man rocks that had not played a hand in 2 hours, much less lose $300 by simply posting blinds.

long story short, it was a cokehead brush that was doing it. she was the last one everyone suspected. the graveyard manager was mentioned as a suspect, but nobody ever suspected this brush because the brush always had a theory and always had 'suspects'.

therefore, my vote is that it was probably the dealer in this MGM situation.

[MicroBob]

i don't think granny's casino is the only room where there aren't 9-zillion cameras zooming around everywhere catching everything.

I really don't know why people think the cameras are THAT good. Because there just aren't enough of them to catch everything if you aren't already looking for it.

[juanez]

[ QUOTE ]
since players chips are under the same cameras as the dealers rack - isn't the casino responsible for theft

[/ QUOTE ]
Only if a casino employee stole them. The thief is responsible for the theft and should be caught and held accountable if possible.

There are hundreds of cameras. Not very one is watched 24/7 by a person, but they are usually taping so an incident can be reviewed after a situation like this comes up. Of course some cameras are being watched and surveillance will call the floor if anything untoward is noticed.

[ QUOTE ]
And, isn't that partly a reason we tip dealers - to watch our chips as well ... I mean c'mon

[/ QUOTE ]
Nice try. Bait not taken...

[The_Tracker]

[ QUOTE ]
that is some crap - since players chips are under the same cameras as the dealers rack - isn't the casino responsible for theft - and shouldn't they rightfully replace stolen chips? They do have more than enough... And, isn't that partly a reason we tip dealers - to watch our chips as well ... I mean c'mon

[/ QUOTE ]

Well, I will agree that I think the dealer acted very poorly in this situation. If there was indeed a "blonde guy" at the table, and him and this mexican kid were joking about taking chips, then I can't for the life of me figure out how she did not keep an eye on them and the chips.
That is part of her job as I see it. ESPECIALLY if someone at the table is acting strange. Also very $hitty to claim someone is "your friend" just because you may be talking and joking with them at the table.

The whole deal went on for at least 20 minutes and I am just sitting there thinking, how long does it take to back up the tape from that table and see what the hell happened to the chips. If they made a false claim against the mexican, then I can understand why he would be pissed. At one point however, he started playing the racial card, and was yelling about how it was only because hiim and his friend were mexican. All in all an ugly scene and not handled well by the MGM staff, who I happen to like for the most part by the way......