Party account closure and reopening, a question

[bblock99]

DON'T say that someone wanted you to stop playing. I told them that my girlfriend wanted me to stop playing, and they took that as me saying that I have a gambling problem and I am never allowed to play on Party Poker EVER again. I called multiple times and they would not budge on opening either of the accounts.

Also, I had deposited some money, played, and won some money. They told me that they can only give me my original deposit back. I asked that if I had lost if they would have given me the entire amount back, and they said yes. What BS. Still working on getting that money, hopefully there's a check in the mail.

I got this e-mail from Party:
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Dear xxxxx,

Thank you for contacting us.

Please rest assured that your account "xxxx" is completely closed and not
just temporarily frozen.

I apologize for the e-mail which you received. It was sent in error.

However, in order to avoid your receiving such e-mails again, I have removed
your e-mail address from our mailing list.

Thank you for your patience and understanding with us in this matter.

Thank you for choosing us as your online gaming site!

Aren
Poker Customer Care

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So they probably didnt close the account even though they claim to have done it?