Absolute cashout problem-audit?

[dutchgrl]

Thought I would give an update and advice for anyone who has to go through this as well. Finally they received the documents.

It started by me doing a cashout for 5k. They placed it on hold, saying they needed to audit the account. The 5k was nowhere. After more than 4 days (supposed to be 48 hrs) they received the documents. Make sure you do not scan and e-mail those, they will not receive them. You have to fax them and call immediately to verify receipt.

Now the money went to the cashiers department again, and it will take another 48 hrs to get the cashout processed......