Party and customer service

theben · #1 07-20-2005, 07:47 PM

is it just me, or has PP's CS declined 1000 fold in the past month or so? it used to take 1-2 hours for a reply to an email, now it takes well over 24 hours.

cardcounter0 · #2 07-20-2005, 07:54 PM

modern science does not have instruments sensitive enough to detect and measure a 1000 fold decline in Party Poker customer service. I would say they are still at the same lousy level they always have been.

poker-penguin · #3 07-20-2005, 08:02 PM

so that's about a 25X decline in response time, leaving a 40X decline in comprehensibility and usefulness.

Yep, that sounds about right.

newhizzle · #4 07-20-2005, 08:33 PM

has their 24 hour live customer service ever worked?

AngusThermopyle · #5 07-20-2005, 08:35 PM

Sure.
You get on it and 24 hrs later someone on the other end gets on.

Femto · #6 07-20-2005, 08:52 PM

Better than multi. I have never, to this day, received a reply to any emails sent to info@multipoker.com.

JAA · #7 07-20-2005, 09:11 PM

[ QUOTE ]
has their 24 hour live customer service ever worked?

[/ QUOTE ]

It most certainly did work. I have used it a number of times...

Sure, that was 3 or 4 years ago when there used to be 2 or 3 $15-$30s going and you could have notes on everyone who played...

Ahh, the glory days.
- Jags

jman220 · #8 07-20-2005, 09:19 PM

[ QUOTE ]
Better than multi. I have never, to this day, received a reply to any emails sent to info@multipoker.com.

[/ QUOTE ]

Check your spam filters?

Femto · #9 07-21-2005, 04:27 AM

dont have any. just plain pop3 with naked outlook express. other party skins get through just fine, as do multi advertisements.

LordBP · #10 07-21-2005, 04:31 AM

That's weird. I have gotten many replys from multipoker at that email. Probably a dozen or so and most with in 1-2 hours. Maybe they don't like your questions.