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15) Nirvana - Smells Like Teen Spirit 145 90.06%
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  #11  
Old 11-12-2005, 04:04 PM
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Default Re: EPVIP October: What\'s your status?

[ QUOTE ]
finally got them to tell me to email affiliates@ as the $25 they credited had that reference on it on their side.

[/ QUOTE ]

This gets more & more interesting. So it appears the $25 may be unrelated altogether....

Things that make ya go "hmmm...."
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  #12  
Old 11-12-2005, 04:25 PM
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Default Re: EPVIP October: What\'s your status?

[ QUOTE ]
[ QUOTE ]
finally got them to tell me to email affiliates@ as the $25 they credited had that reference on it on their side.

[/ QUOTE ]

This gets more & more interesting. So it appears the $25 may be unrelated altogether....

Things that make ya go "hmmm...."

[/ QUOTE ]

i still cant see how its unrelated....im not an affiliate, i received $25 on the day that i should have received $75, i wasnt doing the two promotions at the same time...to me, it all adds up to empire making a balls of things. [img]/images/graemlins/mad.gif[/img]

but if im gonna get another $75, then sure, i'll run with the unrelated thing [img]/images/graemlins/smile.gif[/img]
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  #13  
Old 11-13-2005, 01:51 AM
bluffski bluffski is offline
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Join Date: Mar 2005
Posts: 0
Default Re: EPVIP October: What\'s your status?

I received $225 of the $525 owed. I had no other promotions or bonuses with this offer. I have emailed them 7 times both to the info@empirepoker.com and vip@empirepoker.com and have yet to receive a response.
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  #14  
Old 11-13-2005, 03:46 PM
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Default Re: EPVIP October: What\'s your status?

just as a little update as to my correspondence with empire re the bonus...if anyone cares.

apparently they are experiencing "technical difficulties" with paying out for this bonus due to it running at the same time as the MATCH300 bonus, however they see that MATCH300 had nothing to do with my shortfall so they are going to credit my account with the correct amount ASAP.

ive emailed info@empirepoker.com, vip@empirepoker.com, affiliates@empirepoker.com and apparently now it is ep@empirepoker.com that are dealing with this bonus [img]/images/graemlins/confused.gif[/img]
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  #15  
Old 11-13-2005, 08:17 PM
bluffski bluffski is offline
Junior Member
 
Join Date: Mar 2005
Posts: 0
Default Re: EPVIP October: What\'s your status?

Looks like they werent receiving emails from my yahoo email account dont know why but i tried from my isp and received fast response. Here is what it said.
Thank you for contacting customer support.

Many apologizes but we have no record of receiving your other emails.

I can confirm that you are entitle to receive another $300 for our raked hands promotion and we will rectify your payment as soon as possible.

If you have any more concerns or suggestions please feel free to contact us.

Best regards,

Samantha
Empire Poker
VIP Players Club
Customer Support Team

This was approx 40mins ago money not there yet but im sure after this it will be.
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  #16  
Old 11-13-2005, 09:03 PM
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Default Re: EPVIP October: What\'s your status?

[ QUOTE ]
Looks like they werent receiving emails from my yahoo email account dont know why but i tried from my isp and received fast response.

[/ QUOTE ]

hmmm..very likely they didnt receive ur original emails cos its not like them to [censored] around is it?

strange that they seem to know that they underpaid lots of folks but still didnt bother doin anything till they got 5000 emails from us bout it.....i do love a good customer service [img]/images/graemlins/smirk.gif[/img]
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  #17  
Old 11-14-2005, 07:43 AM
bluffski bluffski is offline
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Join Date: Mar 2005
Posts: 0
Default Re: EPVIP October: What\'s your status?

Money paid in full for evpip raked hand bonus today thanks empire
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  #18  
Old 11-14-2005, 01:56 PM
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Posts: n/a
Default Re: EPVIP October: What\'s your status?

[ QUOTE ]
Money paid in full for evpip raked hand bonus today thanks empire

[/ QUOTE ]

ditto for me....finally
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