TotalBet and UKBetting have took money from my Account

[JTrout]

My accounts at UKBetting and TotalBet each show 3 transactions on 08/02/05 for 25 GBP each.
The transactions are coded ADJ (adjustments).

I contacted a rep at TotalBet.
He said there had been complaints from poker players that the bonuses showed up in the cashier, but weren't withdrawable, so they removed them!

I tried to explain that this wasn't pending bonuses removed but cash that I had deposited.
He then said that one of the bonuses was from September.

I e-mailed support for answers, and am waiting for a response.

I have only one account at each of these sites. I played them every month last year.
But I've only played UKBetting Jun, July, August of this year-with one deposit of 200 GBP and no withdrawels.

I deposited in TotalBet on July 22 (300 GBP) and played off the bonus in July and August.

And I'm short 150 GBP (or app. $267)!


Has anyone had this happen to them?
Are they recaiming past bonuses earned?
[img]/images/graemlins/mad.gif[/img] [img]/images/graemlins/mad.gif[/img] [img]/images/graemlins/mad.gif[/img]


the rep gave me these e-mail addys:
casinomanager@ukbetting.com and
casinocontroller@totalbet.com

the totalbet addy was returned as unknown.
I then sent e-mail to:
totalbet@ecashdirect.co.uk

If anyone has better e-mail addys, let me know. Thanks.