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  #1  
Old 09-14-2005, 07:50 AM
tinhat tinhat is offline
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Location: white courtesy phone
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Default party timeout fold

A week ago I was HU in a hand, last to act (party; limit, 6m). River was checked to me (holding the best hand). With the (now sporadic) six-week old party connection problems I got timed out and its software folded my hand.

Two things:

1. why on earth would my hand be folded as last to act when it's checked to me?

2. party is insisting there were no connection problems and is refusing to either give me that pot or at least return my bets

The following day I was lucky enough to capture the telltale connection problems in a snapshot when all waiting player numbers shot uniformly up to the 30s and 40s (normal # is 1-5) as tables were locking up. I also sent them a snapshot of the red "x" in the hh dialog for the hand I got timed out on.

Who do I take this up with since the dipshit party email support ppl seem to have their head in their asses and are trying to tell me it's normal to see every single table with 35 ppl waiting to play?
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  #2  
Old 09-14-2005, 11:47 AM
Reef Reef is offline
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Join Date: Jul 2004
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Default Re: party timeout fold

[ QUOTE ]

1. why on earth would my hand be folded as last to act when it's checked to me?


[/ QUOTE ]

happened to me at least 3 times so far. it sucks and I wish it would change.
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  #3  
Old 09-14-2005, 06:23 PM
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Default Re: party timeout fold

[ QUOTE ]
1. why on earth would my hand be folded as last to act when it's checked to me?

[/ QUOTE ]
Simple: because doing otherwise would slow the table down for the other players. They're not going to let you take 30 seconds every round until you get reconnected again, and rightly so.

And it sounds like you were playing at a table with no disconnect protection (clearly marked "No DP," and you have to click OK to a box telling you there's no DP when you sit down), or that you used up your quota. If you used up your quota, you might consider changing your ISP.

[ QUOTE ]
2. party is insisting there were no connection problems and is refusing to either give me that pot or at least return my bets

[/ QUOTE ]
Party Poker disconnection policy

You agreed to this when you signed up.

HTH.
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  #4  
Old 09-15-2005, 01:59 PM
tinhat tinhat is offline
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Join Date: Apr 2005
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Posts: 288
Default Re: party timeout fold

[ QUOTE ]
[ QUOTE ]
1. why on earth would my hand be folded as last to act when it's checked to me?

[/ QUOTE ]
Simple: because doing otherwise would slow the table down for the other players. They're not going to let you take 30 seconds every round until you get reconnected again, and rightly so.


[/ QUOTE ]
I guess I don't really know what your point is; you're answering a question I didn't ask. Notice I said it was "river", "HU", "I was disconnected"? Huge difference unless you think it's impossible that software can't recognize which betting round it is. IOW what's the point of folding a disconnected last-to-act hand on an unbet pot HU in the final round? Go ahead and fold my hand for the next round; folding it here is inexplicable.

[ QUOTE ]

And it sounds like you were playing at a table with no disconnect protection (clearly marked "No DP," and you have to click OK to a box telling you there's no DP when you sit down), or that you used up your quota. If you used up your quota, you might consider changing your ISP.

[/ QUOTE ]
Actually it shouldn't "sound" like anything since I didn't say one way or the other. But if you desire me to be wrong here then you could also accuse me of doctoring the hh dialog clearly showing a red "x" for the hand I was disconnected during.

Incidentally, I could also say it "sounds" like party has suffered in some way due to its recent (and still sporadic) chronic network troubles of the past 6-7 weeks and will do anything to avoid owning up to their responsibility - not sure what purpose that serves though.

[ QUOTE ]
2. party is insisting there were no connection problems and is refusing to either give me that pot or at least return my bets
Party Poker disconnection policy

You agreed to this when you signed up.

[/ QUOTE ]
Saying I agreed to something that doesn't disprove anything I've said seems rather pointless as well. I. WAS. DISCONNECTED. I'm not at all put off if party is now trying to weasel out of their responsibility by trying to deny it.

Are you a party employee or something? Next thing I know you'll be telling me 35 ppl waiting on every single table is just typical party traffic (like their email support tried to bull.[censored] me with) as opposed to a symptom of their problm(s)...
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  #5  
Old 09-15-2005, 03:17 PM
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Default Re: party timeout fold

You can argue with me like I'm your enemy and shoot angles all you want; the answers are the same.

Sorry if they aren't what you were looking for.
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