problem with USB wireless mouse

20Five · #1 12-19-2005, 03:08 AM

so i just plugged my roomates jumpdrive(its an older one) into one of my USB slots on my laptop.. transfered some files, and then my wireless mouse stops working

its a hp, theres a small peice you plug into a usb port to pick up the radio signal coming from the mouse (which is still on and looks to be sending a signal)

my problem is no matter which usb port i plug the reciever into it doesnt seem to be turning on.. almost like i disabled the computer recognizing it or something by plugging the other one in at the same time..

does anyone have any quick ideas?

tried messing around in the control panel USB controller area, but dont seem to be getting anywhere... i hate the keypad mouse thing and would love for my mouse to work again

any help is appreciated

smoore · #2 12-19-2005, 11:25 AM

you didn't mention if you rebooted or not, I'd definitely do that.

20Five · #3 12-19-2005, 02:05 PM

yeah i tried rebooting, no dice.. just recharged the mouse to make sure it wasnt that either, still nothing.. hmm

Terry · #4 12-19-2005, 03:02 PM

My wireless mouse has a little "Connect" button on the bottom that must be held in for a few seconds if it has been disconnected for a while.

20Five · #5 12-19-2005, 09:41 PM

yeah mine has that as well.. the reciever piece that is put into the USB port itself also has an activation button, that normally you press after pressing the one on the mouse to make it work.. that is the part that isnt working properly..

my windows appears to atleast recognize that something is being put into the USB by making the appropriate little noise, and the reciever light blinks quickly, but then wont turn on..

ive tried to look around for any troubleshooting or manual information but havent had any luck.. its an HP 27mhz wireless mini optical mouse, i got it at radio shack. its also rechargeable, and seems to have plenty of juice

hmm [img]/images/graemlins/confused.gif[/img]

smoore · #6 12-20-2005, 12:50 AM

Normally the order of operation is, "First the reciever, then the transmitter." i.e. press the button on the USB stick *then* press the button on the mouse.

My model has an LED on the USB stick, the LED flashes when it's searching for the mouse, dark when it's offline and solid when it's connected.

20Five · #7 12-27-2005, 07:26 PM

well in a moment of brilliance i decided to goto the site where i got the mouse to look around for some documentation..

Here is my mouse at RadioShack

heres the owners manual that came with.. Pnwers manual I already tried doing all the steps I could (the only thing i dont have is the cd that came with the package..) to see if i could fix this.. it even has a quick troubleshooting mention of the problem "mouse only moves left/right" and to just reactive the mouse cause the sensors messed..

not working, as pointed out before it has to be something driver based, but i dont know where i can download the newest drivers.. my searches online havent found anything but they must be there somewhere im probably just not looking in the right place!

appreciate any help, thanks!
[img]/images/graemlins/tongue.gif[/img]

#8 12-27-2005, 11:30 PM

[ QUOTE ]
There are no software downloads or drivers for this product.

[/ QUOTE ]

Off the HP site.

Did you open the Device Manager? I had one computer that somehow got two of the same drivers installed when moving hardware around and that was causing issues. I deleted one and it fixed the problem.

20Five · #9 12-28-2005, 02:22 AM

[ QUOTE ]
[ QUOTE ]
There are no software downloads or drivers for this product.

[/ QUOTE ]

Off the HP site.

Did you open the Device Manager? I had one computer that somehow got two of the same drivers installed when moving hardware around and that was causing issues. I deleted one and it fixed the problem.

[/ QUOTE ]

searched the HP site and cant seem to find anything regarding drivers or stuff like that for the mouse.. such a pain!! time to just buy a new one i think [img]/images/graemlins/blush.gif[/img]