bet365poker keeps your satellite money!!!!!!!!!!!!!!

Won a $60 satellite at bet365poker to get in a $300 satellite, which I won to make me eligible for a $3000 satellite for a chance to win a monte carlo millions package. I tried for 3 weeks to find 9 other players for this satellite and there were never enough players. When time ran out bet365pokers said that's tough you get nothing??!!?? Is this normal??? I've played other sites where they just give you the money in your account? Attached is an e-mail they sent me offering a seat in a $500 tourney instead. I have plenty more if you want to read them. It's a rip off. I guess they had a parrty with the $3K I won.

Dear Mr Wallen

Thank you for your patience while we have been reviewing your compliant.

As previously discussed, our rules clearly stated that Rounders tokens were neither transferable nor redeemable for cash and as such the network was in a position where players were going to lose such tokens. A decision was taken to put on the MCM Special Freeroll in order for players with outstanding tokens to use them in full and the $75,000 prize pool was increased by the network so as to ensure that we made no gain from the tokens. Unfortunately, it was only possible to put the one final tournament on and customers with different levels of tokens could not be differentiated between.

We are sorry you feel aggrieved by what has happened and as a gesture of goodwill bet365 would like to pay for your entry in to the Online Final of the Scandinavian Open Final which has a buy in of $470+$45, with 1 in 20 winning a seat to the EPT Scandinavian Open held at the Scandinavian Open held at the casino Copenhagen in Denmark on 20-22 January 2006.

Please let us know if you would like us to do so.

Kind Regards
Martin Willis
bet365 Casino and Poker Manager

[ansky451]

This really really sucks.

Post this in the internet forum though, they know what to do with this stuff. Hope it works out.

thanks

[Synergistic Explosions]

Since there was a deadline to use these tokens, an email should have gone out to everyone who still possesed a token explaining there options days before expiration.

That being said, then they should guarantee one final table going off even if shorthanded at deadline. Then they should have offered the winner of that final shorthanded table the option of a cash payout based on that final table entries.

This way they could clearly make it fair to everyone and ease worries that the token would be unusable.With public knowledge beforehand that there would be the last minute table regardless of players entered, everyone could go away happy and satisfied.

[MicroBob]

moderators: please delete this thread since we don't need more than one on the exact same topic.

[CLC]

I second Bob's request!!!

Somehow it seems that there are more and two floating around, more like three or four.

[bwana devil]

only replying to this because it's already at the top.

the OP posted the same message 6 times in 6 different forums. it seems some mods moved a few messages to the zoo so we have it appearing multiple times here.

bwana