UB took my money!

I made a deposit that never went through. After checking neteller i emailed them and they havn't responded. does anyone know if UB has a customer support line?

[BigBiceps]

There are no phones in Canada.

If the deposit did not go through it should still be in your Neteller. Unless you accidently deposited it into someone else's UB account.

[ QUOTE ]
There are no phones in Canada.

If the deposit did not go through it should still be in your Neteller. Unless you accidently deposited it into someone else's UB account.

[/ QUOTE ]

Both our prime minister and our minister of beaver affairs both have telephones, thank you very much!

I love Canada!

I called Neteller they told me to email UB with the ID transaction code they provided. Still no response all day :-(

UB just emailed... They are doing technical stuff and checking in the technical people and tell me to be patient. Only my whole roll in there... sure i'll be patient.

[Hung]

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Only my whole roll in there... sure i'll be patient.

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Do they allow $10 deposit? lol
just kidding [img]/images/graemlins/wink.gif[/img]

[Prevaricator]

[ QUOTE ]
I made a deposit that never went through. After checking neteller i emailed them and they havn't responded. does anyone know if UB has a customer support line?

[/ QUOTE ]

the exact same thing happened me today. I have 6600 in limbo or something right now; I sent them an email and they replied with:

Dear Sir/Madam ,

Thank you for your e-mail, can I please have the conformation number(s) you received when you made this deposit.

Once I have this information I will investigate this problem for you.


If you need further help, please feel free to contact us.

Sincerely,

Randy

Obviously this was of no help at all.

[Prevaricator]

any updates, im in the same boat it looks like.

they have not responded to my email reply either.