#21
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Re: Big Surprise - TGC
To all concerned who were playing in the Leap Year Loot freeroll. First off, our apologies for taking so long to respond to your posts. We've been rather busy trying to rectify the situation.
We experienced some technical difficulties with the tournament which resulted in us canceling the tournament, however, play continued and as such we had to take action to ensure fairness. All affected players would have received email communication by now explaining the situation and providing details of the solution. We trust that you'll see our efforts to rectify the matter as taking your best interests into account, and also to promote fair play. We'd like to finish off by saying that we're very sorry if you've suffered any inconvenience as a result and we trust that you'll find the solution satisfactory. We'd invite you to send us a personal message if you have any questions, but we hope that giving you another shot will make it fair for everyone. |
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