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  #1  
Old 08-22-2005, 08:01 PM
Miles Ahead Miles Ahead is offline
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Default Software Error on Pacific Poker Costs Me Big Pot

A friend suggested that for looser than loose games I try Pacific Poker. So, Saturday night I have QQ in the small blind at a $200 NL table. My stack is about $400. Two players limp (MP and CO). I type in a raise of $10, but when I hit the raise button the software folds my hand (there was plenty of time left on the timer)! BB checks. So, only $7 in the pot.

The flop comes Q-5-5!

BB checks, MP player checks and CO moves all-in (he had about $150). The other players fold and he takes the pot (with J6).

Jesus Christ, that pisses me off!

Any thoughts on how to pursue it with Pacific and whether I'm likely to get any positive response?
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  #2  
Old 08-22-2005, 08:03 PM
xorbie xorbie is offline
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Default Re: Software Error on Pacific Poker Costs Me Big Pot

You have no way of proving what happened, so no, I don't think you will be getting "your" money.
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  #3  
Old 08-22-2005, 08:13 PM
Miles Ahead Miles Ahead is offline
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Default Re: Software Error on Pacific Poker Costs Me Big Pot

I wrote them and they said my hand timed out. Sometimes I really hate online poker.
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  #4  
Old 08-22-2005, 08:28 PM
Komodo Komodo is offline
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Default Re: Software Error on Pacific Poker Costs Me Big Pot

It has been said before. Pacifik has one of the slowest and lousiest poker-interfaces on the net. Surely there are many better sites out there.
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  #5  
Old 08-22-2005, 08:36 PM
yvesaint yvesaint is offline
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Join Date: May 2005
Location: sittin on my 6xbuy-in stack
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Default Re: Software Error on Pacific Poker Costs Me Big Pot

Thanks, this is exactly the kind of thread that makes SSNL what it is.
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  #6  
Old 08-22-2005, 09:05 PM
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Default Re: Software Error on Pacific Poker Costs Me Big Pot

I tried something of the same, also with Pacific.

I chased an OESD, and called some hefty bets, though with many in the pot, so I had decent odds.

I hit it on the river, and make the nuts, one player goes all-in in front of me, and my hand insta folds.

"Fold in turn" was NOT checked. And I was in Firefox at the time it happend (checked HH to see what happend).

To make a long story short, I mailed Pacific, and got the bets I put in the hand refunded, as they could see it looked very odd. I did however, miss a really great pot, but guess it was better than nothing. :-S
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  #7  
Old 08-22-2005, 10:39 PM
Malachii Malachii is offline
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Join Date: Feb 2005
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Default Re: Software Error on Pacific Poker Costs Me Big Pot

[ QUOTE ]
Thanks, this is exactly the kind of thread that makes SSNL what it is.

[/ QUOTE ]
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  #8  
Old 08-22-2005, 10:40 PM
DoomSlice DoomSlice is offline
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Default Re: Software Error on Pacific Poker Costs Me Big Pot

Sucks.
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  #9  
Old 08-23-2005, 05:36 PM
poboy poboy is offline
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Join Date: Aug 2004
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Default Re: Software Error on Pacific Poker Costs Me Big Pot

Crap like that is why I very rarely play on Pacific anymore. They do have some nice bugs however, on more than one occasion I was awarded a double pot. These don't make up for the frequent DC's and raking of uncalled bets or the lack of multi-table play. This site is by far the worst out there, I would suggest moving your money elsewhere. JMO
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  #10  
Old 08-23-2005, 10:53 PM
xcrack999 xcrack999 is offline
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Location: California
Posts: 98
Default Re: Software Error on Pacific Poker Costs Me Big Pot

And you can't multi-table there, and the bonus there is crappy. No reason to play there at all.
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