PokerStars only compensates 42% of players affected by server problem

[Shorty35]

Glad to see that his had a positive outcome. The moral of the story is that you can rely on Poker Stars support, it just takes some time and explaining. From what I have seen, they have eventially dealt with every "special situation" fairly (yours, the double shootout imbroglio, etc.).

Lee Jones and the Stars team deserve a lot of credit.