UB cancels rakeback payment until I can provide explanation

[uncleshady]

I may be spewing bad advice, but I think...I think the solution to this before was to play a few orbits and wait a week, then try again. Dont quote me...

[gildwulf]

I guess it raised some flags because I deposited like 800 in to play some 3/6 HU and then cashed out my whole roll...and then like a week later my affiliate deposited and I tried to cash that out.

[teddyFBI]

That's SOP for every site.
You can't just use them as a clearing house for $$$.

All sites have some playing requirement (some are lax about enforcement, but UB is not one of them). Don't worry, your money isn't going anywhere. Just play some SNGs or something while you're bored.

[gildwulf]

I have no problem playing some more on UB, although I've switched 95% of my roll to party, but I just want to know how to respond to this email. Should I say it's a rakeback payment? I don't want to get my affiliate in trouble or anything...

crap! that's why my rakeback payment hasn't come out for like 3 days.. it stills says pending.

[morgant]

i used to tell my players to sit with the whole amount, play a few orbits, then cashout. not sure if they are checking for that now as well.

all the sites are clamping down to prevent money laundering/fraud, not to be used as banks whatever you want to call it. i havent dealt with this at UB in a while, but used to recommend the above advice and it worked everytime.

morg.

[gildwulf]

[ QUOTE ]
i used to tell my players to sit with the whole amount, play a few orbits, then cashout. not sure if they are checking for that now as well.

all the sites are clamping down to prevent money laundering/fraud, not to be used as banks whatever you want to call it. i havent dealt with this at UB in a while, but used to recommend the above advice and it worked everytime.

morg.

[/ QUOTE ]

OK, in the future this is great but what do I tell UB now?

[morgant]

[ QUOTE ]
Your current withdrawal #XXXXX has been cancelled until we receive a response from you.

[/ QUOTE ]

dont tell them anything. the money is in your account, go play with it, then withdraw. i would feel safe in doing that. or conversely, you can say it was a rakeback payment, and see what they say.

[gildwulf]

My affiliate recommended me to tell them it was a rakeback payment and to tell them to contact the affiliate if they had any questions. I also sent an apologetic email a la teddyfbi. We shall see what happens...

[morgant]

your avatar doesnt seem the apologetic type [img]/images/graemlins/blush.gif[/img]

i am sure it will work out fine, just hope you dont need the loot ASAP.