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  #1  
Old 12-28-2005, 11:51 AM
jman220 jman220 is offline
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Join Date: May 2005
Location: No Poker Sept-May
Posts: 822
Default Re: STAY AWAY from 9 poker....

[ QUOTE ]
I never said I was. I was simply posting what their response was. I am still undecided if I should continue or not.

[/ QUOTE ]

Don't. And I would advise no one else do it either. Their customer service representative FLAT OUT LIED to you about why you got the extra money (wild card my ass), and then the manager told you it was a bug, not some lucky wild card. I would not trust my money in a site this shady, I'd get it out immediately. Cust. Support at sites like Party Poker may be ridiculously incompetent and stupid, but I've never caught one in a lie like this before.
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  #2  
Old 12-28-2005, 03:15 PM
Arnfinn Madsen Arnfinn Madsen is offline
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Join Date: Jan 2005
Posts: 449
Default Re: STAY AWAY from 9 poker....

It is also a bad sign that it was not possible for non-US players to sign up in the beginning due to them requesting a phone number in a US format. It was a bug probably, but it is a witness of a non-customer related organisation.
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  #3  
Old 12-28-2005, 03:28 PM
MicroBob MicroBob is offline
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Join Date: Sep 2003
Location: memphis
Posts: 1,245
Default Re: STAY AWAY from 9 poker....

[ QUOTE ]

Cust. Support at sites like Party Poker may be ridiculously incompetent and stupid, but I've never caught one in a lie like this before.

[/ QUOTE ]


"Your VIP bonus is being worked on right now and you will receive it in a couple days."

"If you play less than the target amount of your November goal you will be paid proportionally. For example, if you play 75% of the target number of hands, you will be paid 75% of the goal."


these are two lies (and really bad errors) I have caught Party in.

The second one was probably just a C/S rep giving incorrect information and possibly not knowing any better (and/or possibly the boss finding out about this and then saying "no way...we're not going to do that!!")

the first one though was a blatant lie.
Many VIP members were specifically told that their December bonus was currently being put together.....when this clearly wasn't happening at all.
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