STAY AWAY from 9 poker.... - Page 3

Arnfinn Madsen · #21 12-28-2005, 03:15 PM

It is also a bad sign that it was not possible for non-US players to sign up in the beginning due to them requesting a phone number in a US format. It was a bug probably, but it is a witness of a non-customer related organisation.

MicroBob · #22 12-28-2005, 03:28 PM

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Cust. Support at sites like Party Poker may be ridiculously incompetent and stupid, but I've never caught one in a lie like this before.

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"Your VIP bonus is being worked on right now and you will receive it in a couple days."

"If you play less than the target amount of your November goal you will be paid proportionally. For example, if you play 75% of the target number of hands, you will be paid 75% of the goal."

these are two lies (and really bad errors) I have caught Party in.

The second one was probably just a C/S rep giving incorrect information and possibly not knowing any better (and/or possibly the boss finding out about this and then saying "no way...we're not going to do that!!")

the first one though was a blatant lie.
Many VIP members were specifically told that their December bonus was currently being put together.....when this clearly wasn't happening at all.

dusaugst · #23 12-28-2005, 03:33 PM

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btw..
cristina: Sir many player die for receiving more money through poker!! LOL did she say it exactly like that ?

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That is the chat log, verbatim.

MicroBob · #24 12-28-2005, 04:44 PM

Yeah...that chat is pretty funny.

And I don't blame the poster for being a bit ticked at this site.

I would still be ticked for changing the bonus-clearing requirements.

If they had changed the software...then they shouldn't have left the old info up on their website.

And I would continue to complain about the treatment I received from that other guy. I mean...he freaking hung-up the phone on you?? Really??
That's pretty bad.

#25 12-29-2005, 07:44 PM

I can confirm that they had a glitch in their poker bonus system. I deposited $500 for the 25% reload. Instead of giving me $125 pending in bonus, it gave me $31.25 (25% of $125) in pending bonus.

The bonus system at all action gaming skins is somewhat new and there have been some serious growing pains. Nonetheless, I will continue to play as long as the players there are as bad as the ones at pacific poker.