Intermittent DSL service

[ripdog]

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I had this problem with DSL -- though all glitches are different, in my case, it was an intermittent routing problem, which meant that at times, anything I sent was routed to >20 separate locations before it reached its destination (sometimes a lot more than 20).

There is a function that allows you to check how many stops your packets take before reaching their final destination (unfortunately, this was a couple of years ago, and I don't remember how I tracked it). Your DSL provider should be able to help you.

In my case, I gave up with DSL after 3 months of unsuccessfully trying to fix the problem, and went to cable.

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I checked out DSL reports and looked up the ZyXEL modem that Earthlink supplied and found a complaint that matches mine exactly. This person said that the dual line filter seems to be the cause of the problem because when they plug the modem directly into the phone jack it works fine. My house has at least two phone jacks in every room, so if tossing the dual line filter in the trash solves the problem, no biggie. If that doesn't do the trick I'll look into the packet routing issue. Thanks for your reply.