Neteller Accnt Hacked (continued) and Neteller Won't Refund

[neteller123]

First off, as I said in the previous thread I registered this account just to post this message on Saturday when I found out all my money in the Neteller account had been stolen. So if you think I'm making this s.h.i.t up because this is a new account, please disregard this message and save all those "Look at your name, neteller123 hahaha", "Why should we believe you Mr. 1 post?" to yourself. Thank you.

That being said, here's the bad news. I lost all my money in the Neteller account and most likely they are NOT going to credit me my money back.

Here's what happened today. I called Neteller's investigation dept and talked to one of their reps. She told me I needed to file a police report because without a report there's very little they could do. So I went to the Sheriff's office and had a chat with fraud and forgery investigator Tim. I filed a report but was told that I couldn't get a copy until next week. I told him I needed to fax that report to Neteller so that they can start the investigation. He basically called BS on that one and told me Neteller should give me the money back right away even without a police report if they are a reputable company because I reported the crime to them in time.

So I left the Sheriff's office and called Neteller back. They said they were going to start the investigation right away but wouldn't release any info to the police (then to me) until they got the report.

They also told me they were going to refund me ONLY IF they could prove Neteller's computer system had been breached. In other words, unless they came out and made a public announcement that Neteller had been hacked, I would have to take responsibility for the loss.

Of course I knew Neteller is an offshore company thus out of U.S. jurisdiction. But I will see what I can do and keep you guys posted about the outcome. Call FBI maybe. Call FSA (Neteller is FSA regulated whatever that means). That sort of thing.

All in all, if one day you wake up and find out your Neteller money has been stolen, chances are you will NEVER get your money back. YOU ARE RISKING LOSING ALL THE MONEY BY USING NETELLER because there's no better alternative (please correct me if I'm wrong).

For those of you who think "This moron just lost all his money because he doesn't know squat about protecting his account info. This will never happen to ME.", I'd like yall to know I had the same thought up until Saturday. Believe it or not, I've been very careful when it comes to online banking. Firewall, anti-spyware sw, anti-virus sw, hard-to-guess password... you name it, I've done it.