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Old 05-13-2005, 09:03 PM
Sincere Sincere is offline
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Join Date: Mar 2004
Posts: 117
Default My pokerroom nightmare (Rant)

So I found this site pokersourceonline.com a couple weeks ago. I only say the name of the site for bad publicity. Im definately not trying to shill. This site had affiliate deals where you could sign up for online pokersites and recieve a free gift. Gifts included 500 piece chip sets, poker tables, poker books, free subscription to pokertracker, etc. Plus you could get a deposit bonus.

So one of the sites that they offered was pokerrroom and if you signed up through them you could get a free gift and a 40% deposit bonus up to $200. Pretty good eh? So I signed up for a free copy of pokertracker. Deposited $500. But only got a $100 bonus. So this affiliate site has a message board/forum. So I posted this in the forum and the mods told me to email pokerrroom and that they would fix it. Fair enough I emailed pokerroom support and they replyed that yes I should have recieved a 40% bonus of $200 for signing up through this affiliate. The next day the bonus was fixed. All good.

Then on Monday May 2nd I played on PR untill 9:30 pM EST. My account balance was $482 when I quit. The next day I recieved an email that my refer a friend bonus of $25 was deposited to my account. However I wasnt refered by a friend but just assumed that it was from signing up from the affiliate. So I go check my account balance to see the $25 increase. However my account balance was still $482. So I emailed PR support told them about the refer a friend email and told them that the money was never placed into my account and that the were having server problems that day and it might have gotten messed up. They replyed back that it was put into my account on Monday May 2nd at apporximately 10 PM EST. Thats funny, I quit playing at 9:30 that night and my balance was still the same. However, I thought oh well, its just $25 not worth arguing over.

Then after I earned my required 400 PR points needed to claim my free gift from the affiliate I notified the affiliate. Then I got an email from them and said it had to be verified and would take a day or two. No prob. But then when I got the verification email, it said my free gift was denied because my account wasnt opened through that specific affiliate. Hum thats funny as they credited my account for the 40% bonus that is exclusive to that affiliate and they even emailed me saying so.

So, I basically posted this problem on the affiliates message board. The affiliate notified PR and asked them to reply to the message board which they did. However, they said my account was credited to a player named choppertom and thats why I recieved a refer a friend bonus and was not credited w/ my free gift from the affiliate.

I responded with: 'if I was signed up through the refer a friend program, why was I credited with the 40% bonus. And also that I never even recieved the ghost $25 dollars.

Now its to the point of not wanting to argue w/ monkeys because even if I do win the arguement, then PR is going to want to take back the $25 dollars that they never even gave me in the first freaking place. Amazing. Not to mention that you cant even play on pokerroom without your cards and the flop cards disappearing in the middle of hands. I mean how the hell are you suppose to play poker when cards are disappearing? This site is unreal.
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