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#1
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Re: I got someone at Absolute fired ( Microbob long)
LOL.
Reading your post reminded me that I never received my apparel that I won on a freeroll. Gonna e-mail them AGAIN and see what happens. |
#2
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Re: I got someone at Absolute fired ( Microbob long)
Before I totally pounce on Iggy like the rest of the thread, I would like to see a transcript of the emails that you sent to the CS rep as well. Most likely, I agree with you and everything else that has been said, this shouldn't stand (although, its a t-shirt that you shouldn't ever wear in public either). But I do want tos ee what you sent him that led up to that response.
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#3
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Re: I got someone at Absolute fired ( Microbob long)
[ QUOTE ]
I would like to see a transcript of the emails that you sent to the CS rep as well. [/ QUOTE ] I only have the last of the 4 I sent to customer support here is the exchange: [ QUOTE ] Dear Craig, I am really sorry about the very late reply; after I received your email I contacted our marketing department and got a confirmation that is was sent and after that I emailed our shipper to find out what exactly happened but as of yet I have not received a reply from them which is why I have been holding on replying to you; but, I realize that this was a mistake on my part. As soon as I find out anything I will email you back and let you know. Again, I apologize for my lack of response to your email. Sincerely, Alexandra Team Absolute ~ VIP Services "Continuing to be the Best and Most Trusted" VIP@AbsolutePoker.com Refer your friends to Absolute Poker today and we’ll hand you some FREE cash. See www.absolutepoker.com/promotionsReferAFriend.asp for more details! --Original Message-- From: Date: 11/21/05 To: VIP@AbsolutePoker.com Subject: Re: Absolute Poker Exclusive Bonus Offer [#1214100] Hi, this is the 4th e-mail I have sent and have yet to receive a response. It started as not a big deal but now I'm getting very aggravated. I simply wanted a update on the promised T-shirt which has still not arrived. The shirt isn't the main issue here it's the lack of a response to my e-mails. The customer service is the strongest thing you had going for your site. I have cashed out and will not play at your site again until you can at least give me the courtesy of a reply to any of my 4 e-mails. Craig [/ QUOTE ] |
#4
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Re: I got someone at Absolute fired ( Microbob long)
[ QUOTE ]
[ QUOTE ] I would like to see a transcript of the emails that you sent to the CS rep as well. [/ QUOTE ] I only have the last of the 4 I sent to customer support here is the exchange: [ QUOTE ] Dear Craig, I am really sorry about the very late reply; after I received your email I contacted our marketing department and got a confirmation that is was sent and after that I emailed our shipper to find out what exactly happened but as of yet I have not received a reply from them which is why I have been holding on replying to you; but, I realize that this was a mistake on my part. As soon as I find out anything I will email you back and let you know. Again, I apologize for my lack of response to your email. Sincerely, Alexandra Team Absolute ~ VIP Services "Continuing to be the Best and Most Trusted" VIP@AbsolutePoker.com Refer your friends to Absolute Poker today and we’ll hand you some FREE cash. See www.absolutepoker.com/promotionsReferAFriend.asp for more details! --Original Message-- From: Date: 11/21/05 To: VIP@AbsolutePoker.com Subject: Re: Absolute Poker Exclusive Bonus Offer [#1214100] Hi, this is the 4th e-mail I have sent and have yet to receive a response. It started as not a big deal but now I'm getting very aggravated. I simply wanted a update on the promised T-shirt which has still not arrived. The shirt isn't the main issue here it's the lack of a response to my e-mails. The customer service is the strongest thing you had going for your site. I have cashed out and will not play at your site again until you can at least give me the courtesy of a reply to any of my 4 e-mails. Craig [/ QUOTE ] [/ QUOTE ] Ok, well if all the emails you sent were at that level of respect, then yeah, you did nothing wrong at all and the guy deserved to be fired. |
#5
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Re: I got someone at Absolute fired ( Microbob long)
[ QUOTE ]
With all the complaints about the customer service at Absolute lately, I thought I'd share my story [/ QUOTE ] If he really was fired I doubt it was a first offence. |
#6
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Re: I got someone at Absolute fired ( Microbob long)
eh
dude it's a t shirt for crissakes- why you gonna fly off the handle? i think you kinda went a bit far. |
#7
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Re: I got someone at Absolute fired ( Microbob long)
[ QUOTE ]
It's top notch customer service like this that sets your site apart from the others. [/ QUOTE ] this made me lol |
#8
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Re: I got someone at Absolute fired ( Microbob long)
the only fitting end to this saga will be if the CSR tracks you down and hangs you with your new t-shirt. enjoy!
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#9
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Re: I got someone at Absolute fired ( Microbob long)
Good Job you provoked an idiot into making an assumption,
The USPS does a really good job and I have never had a problem with them.On the other hand I am still looking for the 30000 AP points lost in thier store. |
#10
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Re: I got someone at Absolute fired ( Microbob long)
Just a quick update. Gian from absolute sent me via UPS a t-shirt, polo shirt, and a hat.
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