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#31
05-01-2005, 01:28 PM
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Re: UB Mess up
Got a new email, looks like everything is cleared up lol
"I am the supervisor and I have personally reviewed your case. As you saw on the previous message that was sent to you, the system credited the accounts following our company policies and tournament rules. If you like to further review our tournament rules please visit the link below: http://www.ultimatebet.com/rules-str...ral-rules.html We really appreciate your participation at our games and as a sigh of our gratitude we have credited your account with 25 bonus dollars. Please let us know if you need any further assistance. Best regards, Marco Customer Service Department" They have got to be kidding me 
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#32
05-01-2005, 01:43 PM
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Re: UB Mess up
[ QUOTE ]
Got a new email, looks like everything is cleared up lol "I am the supervisor and I have personally reviewed your case. As you saw on the previous message that was sent to you, the system credited the accounts following our company policies and tournament rules. If you like to further review our tournament rules please visit the link below: http://www.ultimatebet.com/rules-str...ral-rules.html We really appreciate your participation at our games and as a sigh of our gratitude we have credited your account with 25 bonus dollars. Please let us know if you need any further assistance. Best regards, Marco Customer Service Department" [/ QUOTE ] <Channeling George Carlin> We Specialize in Customer Service. *thrust*
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#33
05-01-2005, 02:16 PM
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Re: UB Mess up
Guess is makes no difference, I lost to him anyway. Thanks all for the advice.
Malone
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#34
05-01-2005, 04:56 PM
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Re: UB Mess up
[ QUOTE ]
We really appreciate your participation at our games and as a sigh of our gratitude we have credited your account with 25 bonus dollars. [/ QUOTE ] That's almost insulting. They just don't get it, do they.... Sorry the match didn't go better. Considering the way Phil ripped through well known pros in a recent head's up tournament, you're in good company. That would have been a very tough win.
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#35
05-01-2005, 05:18 PM
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Re: UB Mess up
Ya, I found it pretty insulting as well. I pay thousands in rake a month and to get me to stay, they offer $25 bonus dollars. Gimme a break
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