Party Poker November VIP Payments

[MINETZ]

okay... im tired of this [censored]... anyone have the phone number, I cant seem to find it.

[Thunda]

I got a response Tuesday after emailing them Monday about not recieving my November Bonus - Got to laugh ....

Thank you for contacting us.

Unfortunately we are facing some technical difficulties at this moment and so the payment of bonuses for November have been delayed.

Please be assured that you will receive a bonus worked out on pro rata basis within the next 48 hrs.

We apologize for any inconvenience caused and thank you for your patience.

Thank you for choosing us as your online gaming site!

Diane
VIP Poker Customer Care

Hehe .. "Technical Difficulties"

[pineapple888]

Their email response to me:

[ QUOTE ]

Thank you for contacting us.

We can confirm that your enquiry has been forwarded to the appropriate department.

You will receive a response within the next 24-48 hours. In the meantime should you have any further queries please do not hesitate to contact us.

We are delighted to confirm that a PartyPoker.com VIP Club offer will be sent to you by pop up and email in the month of December.

Thank you for choosing us as your online gaming site!



[/ QUOTE ]

Nice to know that I will get my December VIP offer in the actual month of December...

[aslowjoe]

I did get my VPIP payment but was short of my target. 8000 raked hands of 5/10 plus about about 70 sng's I recieved a whopping $200. I got no reload bonuses. So at the moment I am pretty pissed at party(I guess I am in the minority) and sent them an email this am telling them so.

[pineapple888]

[ QUOTE ]
Their email response to me:

[ QUOTE ]

Thank you for contacting us.

We can confirm that your enquiry has been forwarded to the appropriate department.

You will receive a response within the next 24-48 hours. In the meantime should you have any further queries please do not hesitate to contact us.

We are delighted to confirm that a PartyPoker.com VIP Club offer will be sent to you by pop up and email in the month of December.

Thank you for choosing us as your online gaming site!



[/ QUOTE ]

Nice to know that I will get my December VIP offer in the actual month of December...

[/ QUOTE ]

OK, so today my Thanksgiving bonus shows up, and the rest of my VIP bonus. No email or phone call.

The VIP bonus is still $17 short. But F it.

[DitMeMay]

pp ripped me off by 20%, but F them, im not gonna waste to much time with them.

[BigBrother]

Just got paid today, got me a pocket full of change.

I sent them an email on Tuesday asking about my 'raked hands' VIP November agreement, and got the standard reply:

[ QUOTE ]
"Thank you for contacting us.

I have passed your e-mail onto our Bonus investigations department who will review this for you. They will contact you within the next couple of days."

[/ QUOTE ]

I've not received an email reply yet, but logged into my PP account this morning and both my "VIP Bonus November", and my "Party points cash promotion" were paid in the amounts I was expecting.

In my case they had offered me $470 for 22K raked hands and they paid me $350 for ~17K raked hands, so they pro-rated it correctly.

For the "Thanksgiving, giving thanks" popup I had met the first target, but "that was enough" so I didn't make the second target, and I was paid accordingly.

I've been told nothing yet about December.

So overall I would say that I am satisfied with Party's incentives in October and November. The VIP and popups have resulted in them paying me ~17% of my MGR. (Then again, I never had a 32% Eurobet deal either)

I also thought the Halloween spooky ticket promo was very lucrative for those who were able to take advantage of it. Unfortunately I mostly missed the boat on that one and only got $30.

My two main gripes with the Party VIP at this point are the lack of communication and the uncertainty.

I would be happy if I could just 'know' that Party would continue to give me a similar incentive for similar levels of play (increasing slighty as I slowly move up in limits).

[Joshua]

I was also paid today. I agree that it is the uncertainty that is annoying. If there was a consistent and reliable deal I could make a desicion and go with it. Right now I don't know what to do. I don't want to play in the entire month of december only to discover that I only get a bonus for the 15th to 31th or something like that.

[spkid]

This is what Party told me on December 4th when I asked them about my VIP payment:

[ QUOTE ]
...as you were part of the raked hands promotion that ran from the start of the month you will be paid pro rata , on the percentage of the target you achieved, This will be paid on the 5th of November, but for next month on the Player Club Points Promotion it will be all or nothing, but the targets will be achievable.

[/ QUOTE ]

Well, the November 5th date was obviously a typo, they meant December 5th. I just received payment today. So 3 days later than they promised, no problem.

Here's the problem: my target was 11,200 RH and I played 8400 raked hands. That's about 75% of the target.

The bonus they quoted me for 11,200 raked hands was $190.00 of which they paid me $100.00. That's less than 53% of the bonus.

Something does not add up, no?

[BigBrother]

I sent them my numbers and my expected payment amount in my email query, that may have helped. Perhaps a followup with your numbers will get you the added amount. I think I saw that this worked for some others in your situation.