#21
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Re: STAY AWAY from 9 poker....
It is also a bad sign that it was not possible for non-US players to sign up in the beginning due to them requesting a phone number in a US format. It was a bug probably, but it is a witness of a non-customer related organisation.
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#22
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Re: STAY AWAY from 9 poker....
[ QUOTE ]
Cust. Support at sites like Party Poker may be ridiculously incompetent and stupid, but I've never caught one in a lie like this before. [/ QUOTE ] "Your VIP bonus is being worked on right now and you will receive it in a couple days." "If you play less than the target amount of your November goal you will be paid proportionally. For example, if you play 75% of the target number of hands, you will be paid 75% of the goal." these are two lies (and really bad errors) I have caught Party in. The second one was probably just a C/S rep giving incorrect information and possibly not knowing any better (and/or possibly the boss finding out about this and then saying "no way...we're not going to do that!!") the first one though was a blatant lie. Many VIP members were specifically told that their December bonus was currently being put together.....when this clearly wasn't happening at all. |
#23
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Re: STAY AWAY from 9 poker....
[ QUOTE ]
btw.. cristina: Sir many player die for receiving more money through poker!! LOL did she say it exactly like that ? [/ QUOTE ] That is the chat log, verbatim. |
#24
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Re: STAY AWAY from 9 poker....
Yeah...that chat is pretty funny.
And I don't blame the poster for being a bit ticked at this site. I would still be ticked for changing the bonus-clearing requirements. If they had changed the software...then they shouldn't have left the old info up on their website. And I would continue to complain about the treatment I received from that other guy. I mean...he freaking hung-up the phone on you?? Really?? That's pretty bad. |
#25
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Re: STAY AWAY from 9 poker....
I can confirm that they had a glitch in their poker bonus system. I deposited $500 for the 25% reload. Instead of giving me $125 pending in bonus, it gave me $31.25 (25% of $125) in pending bonus.
The bonus system at all action gaming skins is somewhat new and there have been some serious growing pains. Nonetheless, I will continue to play as long as the players there are as bad as the ones at pacific poker. |
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