MultiPoker reneges on reload

[PrincipalSkinner]

Which is more profitable:

Playing 2000 raked hands at MP for the $100 bonus, or
Playing 2000 raked hands at another party skin where I have 25% rakeback?

I play NL$50 or NL$100 and my VPIP is less than 15% (if that matters).

Thank you. [img]/images/graemlins/grin.gif[/img]

[obsidian]

[ QUOTE ]
the minimum rake is .10 not .50

[/ QUOTE ]
Um, not according to their rake chart.

[Tk79]

Yeah I got the same email telling me that I couldnt cash out after May 30, 2005. I cashed out June 2 well before the bonus even came out. I replied that they were retarded.

They said:

Dear xxxxx,

You have been awarded a bonus amount of $100 and the money has been added into your Bonus account. All you need to do now is to play play 2000 raked hands raked hands and the bonus amount will be released to your Real money account.

The bonus offer expires on 04-JUL-05 EST. Hence, you have to play these hands by 04-JUL-05 EST. If the above conditions are not met, your bonus will expire. For details and disclaimer click http://www.multipoker.com/offers/cas...striction.jsp.

Hope you are having an exciting time playing at Multi Poker. Do check the latest promotions by visiting our monthly events calendar.

Sincerely Yours,
Customer Care Manager
MultiPoker.com
info@multipoker.com
http://www.MultiPoker.com

Reply:

For some reason this bonus says it is elapsed? Can you fix this please.

Tk

MP:

Dear xxxxx,

Thank you for contacting us.

In regards to the Bonus JUN05RELOAD we would like to inform you that the players are not suppose to have a cashout request 15 days prior to the bonus issue date i.e., if the bonus is issued on June 14, 2005 there shouldnýt be a cashout on or after May, 30, 2005 this is how our system checks and it will expire the bonus if the conditions are not met.

Since you made a cash out on 02-JUN-2005 16:42 ET the bonus has been expired in your account.

Note: Please do not disclose your password to any individual/organization claiming to represent us. We will never ask you for the password to your account. If you receive any email or phone call from anyone requesting you to provide your password please report it to us immediately.

Our Customer Care Department is available 24/7 to assist you via email.

Thank you for choosing us as your online gaming site!

Anand
Poker Customer Care


Reply:

This is retarded. Why did you send me an email after june 2 if I wasnt
eligible for this bonus. I give Multi poker the majority of my action and a
20x bonus isnt very competative any way. Why not just give me the bonus as
you offer nothing else to your loyal players in the way of points or a VIP
club.

Tk

MP:

Dear xxxxx,

Thank you for contacting us.

We do understand your concern, however, we would like to inform that this is a decision taken by the management and has come into effect immediately and we are sorry for the inconvenience caused to you.

However, we would like to inform that we offer the Leader Board Points
based on different Tournaments and intervals of time. By participating in our daily Freerolls and Tournaments you will start collecting points, higher rank means more points!

You can also use our search option to compose your own Leaderboard and compare your statistics with your friends. This is your chance to prove your skills against thousands of poker players all over the world. Dont miss this one out. Start playing today and be the champion at MultiPoker.com.

For more details please log on to our website at:

http://www.multipoker.com/en/leaderboard/index.jsp

Note: Please do not disclose your password to any individual/organization claiming to represent us. We will never ask you for the password to your account. If you receive any email or phone call from anyone requesting you to provide your password please report it to us immediately.

Our Customer Care Department is available 24/7 to assist you via email.

Thank you for choosing us as your online gaming site!

Madhumathi
Poker Customer Care

Me:

Great. That was as unhelpfull as I would expect

[Synergistic Explosions]

Total disregard for the customer seems to be a trend with these party skins.

[B00T]

Why is anyone even doing the Multi bonus in the first place?

If you are that much of a whore that you seek out these bonuses, you are better off playing on a rakeback account for the amount you'd have to play to clear this.

If you do not have a rakeback acct, then go get one. Anything is better than this disaster of a reload,

[Tk79]

I have my rakeback at multi so the bonus works out good for me. Its just like 100% rakeback up to $100 then back to normal.

[mosquito]

[ QUOTE ]
I have my rakeback at multi so the bonus works out good for me. Its just like 100% rakeback up to $100 then back to normal.

[/ QUOTE ]

Can't believe how many people don't understand this.

What's not to like?

[EStreet20]

[ QUOTE ]
I tried "COMPBONUS" at PartyPoker, it also said for me that the bonus had "elapsed". I got an email saying I had received the bonus - I emailed PP support and they replied with the same response, that I had cashed out within 15 days prior so I wasn't eligible for the bonus.


[/ QUOTE ]

This past weekend I cleared three party bonuses (boniii?) The Jun05 POKERACENOW and COMPBONUS and cashed out and redeposited between each one and had no problem. Sorry to hear about your problem.

Good luck,
Matt

[LomU]

[ QUOTE ]
Why is anyone even doing the Multi bonus in the first place?

If you are that much of a whore that you seek out these bonuses, you are better off playing on a rakeback account for the amount you'd have to play to clear this.

If you do not have a rakeback acct, then go get one. Anything is better than this disaster of a reload,

[/ QUOTE ]

no, for us .5/1 players it is absouletly worth it.

[krazyace5]

I don't even mess with this [censored] site anymore, if you are not getting rakeback there is no reason to play there.