UB Comes Through!!

[Malone Brown]

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Well, don't know if you guys remember THIS post a while back. Well after a couple days and a lot of complaining, UB gave me 2 TECs and $18, which I thought was not bad. Then today I get this email (almost a month later):

Hello,


In compensation for the unpleasant experience you had in the Play with a Pro Freeroll, we have credited your account with $1000.
Please let us know if you need further assistance.


Stephen

UltimateBet Member Services

WoW, Kudos UB, Kudos

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wow dude that is awesome they totally didn't have to do that.

did you play the HU match and win?? If that happened I can sorta see giving you 750 but not a g

I just read your orig thread, and I have to say I'm very surprised they gave you anything. I mean you definitely got screwed, but it sounds like the software malfunctioned and they did exactly what they said they would do in the T&C. I don't think they legally/ethically owed you anything. Which of course makes this gesture even nicer.

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I played the HU match and lost.....that's why i was really surprised by their actions.

Malone