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This is my first post on 2+2. I opened it because of my situation. Here's the story, I cashed out of paradise poker for $700 dollars to my firepay account. After that I sent the $700 dollars from my firepay account to my checking account. Next day I find out my checking account had been closed by the bank(yes, stupid mistake). The bank says the funds were sent back to firepay. Firepay hasn't reimbursed my account yet. Here are my emails to and from firepay so far.
Hi Larry, If you have made a withdrawal to a bank account that no longer exists we must wait for the bank to return the funds to your FirePay account. The time frame in which the funds are returned depends completely on the bank. Once the funds are returned the bank account will be reset so you can enter the correct bank account information. Please contact us if you have further inquiries. Best regards, Joel FirePay Customer Service Agent http://www.firepay.com/ email: info@firepay.com *** Please include this email in your response *** -------------------------------------------------------------------------------- From: go9926@yahoo.com Sent: Wednesday, December 14, 2005 08:05:16 To: go9926@yahoo.com Subject: PID936322 Logged In Help - Help withdrawing funds Hi Ayanda Ok, I contacted the bank this morning and I found out that they sent the funds back to firepay yesterday(dec 13) and said you should get it today or tomorrow. I ask you to please please reimburse my account when firepay gets the money back. $690 is alot of money to me and if I was cheated out of this money I would be hurting. I don't know what to do help me please! *********** info@firepay.com wrote: Hi Larry, We are unable to retrieve these funds back from the cancelled checking account . As advised, please contact the bank for further assistance regarding your missing funds. Please do not hesitate to contact us if you require any additional assistance. Best regards, Ayanda Keith FirePay Customer Service agent http://www.firepay.com/ email: info@firepay.com *** Please include this email in your response *** --------------------------------- From: go9926@yahoo.com Sent: Tuesday, December 13, 2005 17:40:16 To: go9926@yahoo.com Subject: PID936322 Logged In Help - Help withdrawing funds Let me more clear than in my previous message. Please reimburse my firepay account the $700 that I foolishly tried to deposit into my checking account before I realise that my checking account had been closed. I'll make arrangements later to open a new checking account to deposit it into thanks ********** --------------------------------- From: info@firepay.com Sent: Tuesday, December 13, 2005 17:37:31 To: go9926@yahoo.com Subject: PID936322 Logged In Help - Help withdrawing funds Hi Larry, When you make a withdrawal from FirePay, information from that withdrawal is sent immediately to the bank account registered to your FirePay account. Because this information cannot be recalled, it is not possible to reverse a withdrawal. A confirmation email is sent for your records. We strongly suggest you store this email for reference purposes. Please contact the bank for further assistance regarding this issue. Please do not hesitate to contact us if you require any additional assistance. Best regards, Ayanda Keith FirePay Customer Service agent http://www.firepay.com/ email: info@firepay.com *** Please include this email in your response *** --------------------------------- From: go9926@yahoo.com Sent: Tuesday, December 13, 2005 17:30:22 To: go9926@yahoo.com Subject: PID936322 Logged In Help - Help withdrawing funds I withdrew money to my checking account a few days ago and I just found out from my bank that my checking account had been canceled. The bank should have returned the deposit back to firepay. Please reimburse my account. thanks ********* __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com -------------------------------------------------------------------------------- From: info@firepay.com Sent: Tuesday, December 13, 2005 18:08:55 To: go9926@yahoo.com Subject: PID936322 Logged In Help - Help withdrawing funds Hi Larry, We are unable to retrieve these funds back from the cancelled checking account . As advised, please contact the bank for further assistance regarding your missing funds. Please do not hesitate to contact us if you require any additional assistance. Best regards, Ayanda Keith FirePay Customer Service agent http://www.firepay.com/ email: info@firepay.com *** Please include this email in your response *** -------------------------------------------------------------------------------- From: go9926@yahoo.com Sent: Tuesday, December 13, 2005 17:40:16 To: go9926@yahoo.com Subject: PID936322 Logged In Help - Help withdrawing funds Let me more clear than in my previous message. Please reimburse my firepay account the $700 that I foolishly tried to deposit into my checking account before I realise that my checking account had been closed. I'll make arrangements later to open a new checking account to deposit it into thanks ******** -------------------------------------------------------------------------------- From: info@firepay.com Sent: Tuesday, December 13, 2005 17:37:31 To: go9926@yahoo.com Subject: PID936322 Logged In Help - Help withdrawing funds Hi Larry, When you make a withdrawal from FirePay, information from that withdrawal is sent immediately to the bank account registered to your FirePay account. Because this information cannot be recalled, it is not possible to reverse a withdrawal. A confirmation email is sent for your records. We strongly suggest you store this email for reference purposes. Please contact the bank for further assistance regarding this issue. Please do not hesitate to contact us if you require any additional assistance. Best regards, Ayanda Keith FirePay Customer Service agent http://www.firepay.com/ email: info@firepay.com *** Please include this email in your response *** -------------------------------------------------------------------------------- From: go9926@yahoo.com Sent: Tuesday, December 13, 2005 17:30:22 To: go9926@yahoo.com Subject: PID936322 Logged In Help - Help withdrawing funds I withdrew money to my checking account a few days ago and I just found out from my bank that my checking account had been canceled. The bank should have returned the deposit back to firepay. Please reimburse my account. thanks ******** |
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