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#1
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Re: cashout issues with pokerstars
i think they sent me a carbon copy. but it took them much longer than 10 minutes [img]/images/graemlins/smile.gif[/img] stars is still the best support ive ever dealt with period, not just interent or poker sites.
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#2
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Re: cashout issues with pokerstars
[ QUOTE ]
stars is still the best support ive ever dealt with period, not just interent or poker sites. [/ QUOTE ] Agreed. Although ING Direct (Canadian) is pretty damned good too. |
#3
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Re: cashout issues with pokerstars
still havent heard anything back from stars. nothing in neteller, nothing in stars, no email from stars. anyone else have this resolved?
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#4
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Re: cashout issues with pokerstars
[ QUOTE ]
still havent heard anything back from stars. nothing in neteller, nothing in stars, no email from stars. anyone else have this resolved? [/ QUOTE ] Same here. I'm going to wait until tomorrow afternoon, then I'll email them again. I have no doubts this will get resolved though, just a matter of time. Stars is usually pretty good. |
#5
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Re: cashout issues with pokerstars
NETeller keep going down without neccessarily telling PokerStars, is how this ends up happening. Alternatively, they go down, a lobby message is posted, but the person cashing out doesn't notice.
The transactions won't go missing though, they'll return eventually. If you don't get a response from support in, say, 90 minutes, the chances are that the mail never arrived. Alternatively, it's possible there's been an email meltdown and the queue is several hundred long, but that's pretty rare... |
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