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  #1  
Old 12-19-2005, 09:38 PM
tonypaladino tonypaladino is offline
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Default Re: Wine and dinner

I hate that story about Nordstrom. It's printed in every [censored] managment textbook in existance.

Edit: Also, it's made up and is also claimed by Home Depot

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  #2  
Old 12-19-2005, 09:50 PM
TheMetetron TheMetetron is offline
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Posts: 92
Default Re: Wine and dinner

[ QUOTE ]
I hate that story about Nordstrom. It's printed in every [censored] managment textbook in existance.

Edit: Also, it's made up and is also claimed by Home Depot



[/ QUOTE ]

Whether or not it is true (I highly doubt it is), Nordstrom should be the model for managemtnt textbooks. From working there, I remember how customer oriented they were. They would literally accept returns for anything that could remotely have possibly been sold in the store, without a receipt and without question... even going so far as to give a cash refund and not store credit here. Made for a lot of abuse, however.

Edit: Sorry for the derail.
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  #3  
Old 12-19-2005, 10:29 PM
tonypaladino tonypaladino is offline
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Join Date: Jun 2005
Location: props to Stuey for fixing my avatar
Posts: 498
Default Re: Wine and dinner

[ QUOTE ]
[ QUOTE ]
I hate that story about Nordstrom. It's printed in every [censored] managment textbook in existance.

Edit: Also, it's made up and is also claimed by Home Depot



[/ QUOTE ]

Whether or not it is true (I highly doubt it is), Nordstrom should be the model for managemtnt textbooks. From working there, I remember how customer oriented they were. They would literally accept returns for anything that could remotely have possibly been sold in the store, without a receipt and without question... even going so far as to give a cash refund and not store credit here. Made for a lot of abuse, however.

Edit: Sorry for the derail.

[/ QUOTE ]

One of the more plausible versions states that the particular Nordstroms where this happened was just opened in a location where the previous occupant was a dept store that sold tires. That I might beleive, but the only evidence is random anicdotes.

I like the return policy where I work. Strict-ass adherance to the written policy and a cutomer tracking databse that would make the NSA jealous.

(Also sorry for the hijack)
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  #4  
Old 12-19-2005, 09:54 PM
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Default Re: Wine and dinner

Many wine shops have tasting parties that are resonably priced($20-50) where you will get to try a sh*tload of different wines. They cater to everyone from novice to experienced. The big thing is to keep tasting. I also recommend the book The Wine Avenger.
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  #5  
Old 12-19-2005, 10:28 PM
J.A.Sucker J.A.Sucker is offline
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Default Re: Wine and dinner

Going to tastings is excellent advice.
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