Party Poker November VIP Payments

[spkid]

This is what Party told me on December 4th when I asked them about my VIP payment:

[ QUOTE ]
...as you were part of the raked hands promotion that ran from the start of the month you will be paid pro rata , on the percentage of the target you achieved, This will be paid on the 5th of November, but for next month on the Player Club Points Promotion it will be all or nothing, but the targets will be achievable.

[/ QUOTE ]

Well, the November 5th date was obviously a typo, they meant December 5th. I just received payment today. So 3 days later than they promised, no problem.

Here's the problem: my target was 11,200 RH and I played 8400 raked hands. That's about 75% of the target.

The bonus they quoted me for 11,200 raked hands was $190.00 of which they paid me $100.00. That's less than 53% of the bonus.

Something does not add up, no?

[BigBrother]

I sent them my numbers and my expected payment amount in my email query, that may have helped. Perhaps a followup with your numbers will get you the added amount. I think I saw that this worked for some others in your situation.

[pineapple888]

[ QUOTE ]
...as you were part of the raked hands promotion that ran from the start of the month you will be paid pro rata , on the percentage of the target you achieved, This will be paid on the 5th of November, but for next month on the Player Club Points Promotion it will be all or nothing, but the targets will be achievable.

[/ QUOTE ]

This all or nothing crap is ridiculous.

If you've made the target, your VIP incentive to play more is zero.

If it's clear you're going to miss the target, your VIP incentive to play more is zero.

They should pay a fixed percentage, and escalate that percentage as volume goes up. Duh.

Does Party not see this? Or does their software suck so much that they can't do it? Or do they have to do something different from Unmentionable just to be perverse?