#1
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lol I\'m never playing at pacificpoker again
they have the most horrible customer service I've ever seen from a poker site.
I requested a cashout on the 14th of October, and I have yet to still receive it. I emailed support twice asking for a response and I got none. On top of that I phoned them only to get a very rude representative that just hanged up on me. WTF IS WRONG WITH THIS SITE? Last time I cashed out here it took over 2 weeks as well. Anyone have any ideas of what to do???? I email them and they don't response, I call them and they just hang up on me??? How the hell am I going to get my cashout processed? |
#2
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Re: lol I\'m never playing at pacificpoker again
[ QUOTE ]
they have the most horrible customer service I've ever seen from a poker site. I requested a cashout on the 14th of October, and I have yet to still receive it. I emailed support twice asking for a response and I got none. On top of that I phoned them only to get a very rude representative that just hanged up on me. WTF IS WRONG WITH THIS SITE? Last time I cashed out here it took over 2 weeks as well. Anyone have any ideas of what to do???? I email them and they don't response, I call them and they just hang up on me??? How the hell am I going to get my cashout processed? [/ QUOTE ] Try speaking in a calm and reasonable manner when you call them. Then they probably won't hang up on you. |
#3
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Re: lol I\'m never playing at pacificpoker again
Fax them a bill with your address and a copy of an ID. You can also email it in as an attachment. Anyhow once they have this cashouts take no more than 3 days to hit your account. I cash out daily there with no problems.
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#4
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Re: lol I\'m never playing at pacificpoker again
that was the problem for me last time, and I did all that making my cashout take over 2 weeks.
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#5
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Re: lol I\'m never playing at pacificpoker again
I gave up and deleted their program months ago. I let them keep a few dollars. Do not expect any reply that is an actual response to your question.They may, however, reply several times asking for information you have already sent to them.
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#6
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Re: lol I\'m never playing at pacificpoker again
Yea pacific poker takes a while for cashout's to netteller. Not to mention their little 'bonus money' that you get for playing like the .001% rakeback they give you, they will take that away if they see you are actually making money on their site.. pretty ridiculous.
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#7
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Re: lol I\'m never playing at pacificpoker again
it's such a cash cow though. I've yet to see a site where 6 people see the flop so consistently at the mid limit level. But and there is always a but, the software and players are soo slow, even playing 7 other games I still end up having to wait on my 1 pacific table.
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#8
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Re: lol I\'m never playing at pacificpoker again
Cashed out requested 10/28/05
In Neteller, 10/31/05 No problems here. (Amount = 500$) |
#9
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Re: lol I\'m never playing at pacificpoker again
Try using their livechat. It is one of the few sites that have it and it actually works.
However, I hate the site and only played there one day, left the bonus money behind because the software is so horrible. Their policy to not cashout for 4 business days is ridiculous as well. |
#10
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Re: lol I\'m never playing at pacificpoker again
I got my $4000 cashout within 3 days.
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