Excellent Party Poker Customer Service

[SoBeDude]

I too have had an overall positive experience with partypoker's customer support. and I love the live chat feature. any serious online poker room should have this feature.

Like many others, I too have problems with their software. They need to be able to deal with different video configurations as well as paradise. I run 1280 x 1024 with large fonts and I get an area of garbage on the right and bottom of my screen, and I can't see the last line of scrolling text.

Also since their last upgrade, party will not coexist with paradise, if I have a table up at both. Party software crashes, messes up the video of both tables. They can't seem to help me fix that.

But I really like party and plan on playing there for a long time.

-Scott

[TonySanDiego]

I have noticed the large fonts problem too, and brought it to their attention. I got a form letter response that meant nothing. sigh....... [img]/forums/images/icons/frown.gif[/img]

So far PokerStars has caused me the least (like no) problems so far. Pokkerroom won't log on half the time, Poker.com gets lots of disconnects, PartyPoker has the fonts issue, 24hPoker has no games... haven't gone to Paradise yet. Will try them today. Have heard the games are very tight there.

Still looking for that perfect 10 site.... no computer issues and tables full of fish more inept than me.... [img]/forums/images/icons/grin.gif[/img]

[SoBeDude]

Still looking for that perfect 10 site.... no computer issues and tables full of fish more inept than me....

When you find it, let me know!

-Scott