Eurobet - can't log in with old account?

[Cernunnos]

I don't know if its the same problem or not, but I can't log in either, I enter my username & password and the poker client tell me username not recognised,

at the same tme a pop up appears on aol, saying the file is not supported by aol, then it changes to file to large for aol.

I have called Customer support 3 times, Unistalled, re-installed, deleted cookies, deleted temporary files, changed password on website,I logged into eurobet website then I e-massaged them, to which I got a crap reply that other people are using it so there sofware works.
I Have tried using aol dialer and using internet explorer, still can't log in, fed up with it now. anyone that has had a similar problem help please.