UB screws me on player appreciation day

[threeonefour]

[ QUOTE ]

The bonus dollars promotion only starts a 12:00 (Noon) until 12:00 (midnight) on march 31st.

Please let us know if we can help you with anything else.
Sincerely,
,

Casey
Customer Service

[/ QUOTE ]
[ QUOTE ]
Make a deposit on March 31st (game time) and we’ll credit you with a 50% redeposit bonus up to $100 Bonus Dollars! A 50% bonus will be given on any deposit between $50 and $500 from 12:01am –11:59 pm ET on March 31st, 2005.


[/ QUOTE ]

http://www.ultimatebet.com/promotion...reciation.html


i deposited at 12:05 AM and they are not going to give me my bonus on [censored] PLAYER APPRECIATION day

talk about a bad beat

[El Barto]

Don't go WackoJacko on this.

Wait until Noon and contact them again, explain the situation and ask them to credit the bonus to you. (Unless you have $200 sitting around - then just deposit for bonus later)

[mcozzy1]

UB postponed player appreciation day. Their software is excellent, but these stunts they pull are bush league. Have you ever heard of Sears offering a big one day sale and then postponing it on the day of the sale?

It's cheap way to try to drum up more business. They do the same thing when they postpone their "guaranteed" money tournaments. I've never heard of other sites doing this sort of thing. Very bush league.

[kdog]

I cashed out of UB on Monday, it hit Neteller on Tuesday and at 12:10 AM EST today I deposited and received the bonus with no problems. Have you emailed them about this?

[PuertoKid]

Hmmmm, I made my deposit 5 minutes after midnight and I got the bonus.

[MicroBob]

They are extremely inconsistent about this.
One CS rep will insist that you can't get it until Apr 1. A different one will have received word that they should give it to anyone who has a problem with it because the initial mailing DID say Mar 31.
It seems like they tell some of their CS reps how to handle it....and other CS reps aren't kept in the loop.
I am almost possible this is what happens with them as this happens with their bonuses and promotions ALL the time.




[ QUOTE ]
Don't go WackoJacko on this.

[/ QUOTE ]


Awesome!!
I am officially making this the new Zoo 'catch' phrase (in spite of the fact that I have absolutely zero authority to do so).
Much better than that stupid 'All county, most tackles in 95' stuff.

[TwiceShotPhil]

It can't just be me that finds it funny that "player appreciation day" is on april FOOL's day.

[sourbeaver]

Wow, I had a similar experience once, but I was about 2 hours late.

I emailed them and they credited the bonus to my account right away.

[Scotty O]

I thought player app. day was 4/1/2005?

[Mike Haven]

Now, Tonto?