Kudos to Paradise Customer Support

[busguy]

Been playing at Party for 9 months. Had many chances to experience their BRUTAL customer support.

This past week my wife signs up for the first time at Paradise and takes advantage of the 25% first deposit bonus. She met the hand requirements earlier this evening so I told her to deposit $1000 to get the 20% bonus offer (up to $200) they have on this weekend. She does but the deposit only shows up at $150 (ie. 15%). She e-mails customer support and gets the following response:

"Thanks for your e-mail. Please be advised that when you signed up you were also eligible for the first time deposit bonus of 25%. The system takes the largest of the two bonuses and provides you with it. Therefore, you did receive the full $200 in bonuses.

However, as a customer service gesture we have deposited an additional $50.00 into you account"

Thank you for playing at Paradise! "

Not sure I understand what she is saying with regard to the system/ bonus etc, but who cares, they came through with what we were asking for.

Thank you Paradise !!!
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