bet365 rejected my cashout

[Spota]

Email from October:

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Thank you for your e-mail.

To withdraw funds via Neteller, please log into your Neteller account and make a request for a transfer from a merchant.

Our merchant code is BET34725 and the merchant account ID is your bet365poker username.

NETeller will then notify us of your request, which will be processed as soon as possible. Once the transfer has been completed we will notify you via e-mail.

If you require any further assistance with regards to this or any other matter please do not hesitate to contact us here at Customer Services. Our team are available 24 hours a day by e-mail or telephone on 1-866-3333-238 and will be pleased to assist you.

Kind Regards

Sam
Customer Services


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