Are you being ripped of on your rakeback deal?

[Python49]

I've had two problems with using this program.

1) When I put in my user handle it tells me that the name was not found in any raked hands even though im sure i'm typing it right.

2) Party poker hand histories are deleted from your computer after a while, so hands from days in the beginning of the month that I had are not on my computer anymore except the ones in poker tracker.

Is there anyway I can take them from PT and run with this program? Also, is poker grapher's rake calculator more accurate? It appears to be so.