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#22
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[ QUOTE ]
Most of the time when this happens the person you are speaking to isn't actually in this fine country, but rather in a call center in India or somewhere. I'm not saying it's cool to have customer service reps who barely speak English, but the blame lies with the companies trying to save a buck rather than the poor dude trying to feed his family in Bangladesh. Swede [/ QUOTE ] This is correct. As I said to a friend last week. "I don't hate you 'cause you can't speak english, but I hate the fact that the company that hires your company chooses to put people who can't communicate with their customers in front line customer service positions". |
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