Eurobet - can't log in with old account?

[baiter]

Is anyone else having a problem logging into the new Eurobet software using their old account? I can log on to the website and access my account info without any problems, but not into the software.

Emailed support several times in the past 2 days and of course no response yet. Has anyone else had this problem and been able to fix it?

Thanks!

P.S. How do you dial their support # form the U.S., I can't seem to get it to work.