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#22
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[ QUOTE ] I don't play there anymore. I did try once. I don't think I ever will again. Reason is horrendous customer service. This takes priority over a bigger fish pool to me. They Freeze my account. Demand tons of personal information, if I ever want to see my money again, because I decided to use a fake name when I originally signed up as a fake money player LOOOOOOOL? Proceed to waste tons of my time trying to understand some horrendous broken English customer support out of India in order to determine how to send said personal information. I would much rather play on the so called "tough" sites like Pokerstars. My business is valued there. [/ QUOTE ] Why the hell does customer service matter? I never had contact cs at party. [/ QUOTE ] Why wouldn't Customer Service matter? These people are handling quite a bit of $$, and it amazes me how many times they leave their customers out in the cold. Whenever the site goes down you usually need to contact customer service. I'm guessing more than half the players on PP had to submit ID to paypro. MANY accounts have been locked up, causing the players to foreit their funds. Consider yourself lucky to have not be asked for ID, been called by Mike Sexton, or other random PP CS, BS. |
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