Official word on Party SnG with VIP

I emailed the VIP once i got off the phone about sitngoes, and the same guy called me about 5 minutes later and told me the situation with how 22s= 2 raked hands. He said the system wasn't fully implimented and thats basically all they could offer. Personally my MGR is about 800-1000 a month, but they wouldn't change anything